If you have to cancel your course, please let us know as soon as possible. We calculate the following fees as of the date we receive your written cancellation notice. You can send a notification to us by email. 

If you cancel more than 60 days from your course start date:

• You’ll get a full refund of all funds that you have paid minus a $45 registration fee.

• For a medical course where you opted to have the textbook mailed to you in advance, if it’s already been sent out, you’ll get a full refund minus $95 ($45 registration + $50 textbook and shipping).

If you cancel 60 days or less but more than 14 days before your course start date:

• You get a 50% refund of course fees

• If we can find someone to fill your space, we only retain the $45 admin fee (and if we’ve already sent the text to you, we also retain the $50 textbook and shipping fee).

If you cancel 14 days or less before your course start date:

• We will not give you a refund if we cannot find somebody to fill your space

• If we can find someone to fill your space, we only retain the $45 admin fee (and if you are a medical course student to who we’ve already sent the text, we also retain the $50 textbook and shipping fee).

Course cancelled by Mountain Med Consulting:

If a course has to be cancelled due to circumstances beyond our control (i.e forest fires) then we give you a spot on another date and location of the same course, or a full credit to use towards any of our other courses.

Mountain Med Consulting is not responsible for expenses incurred by students in preparing for a cancelled course (for example non-refundable advance purchase plane tickets, visa fees, inoculations, equipment etc. or for any additional arrangements for other travel plans associated with this course). 

COVID-Guarantee. If you cancel due to an issue related to COVID-19:

• If at any point, you cannot take a course or you need to leave part way through because of an issue related to COVID-19, we’ll provide you with full credit to take the same course within 18 months—you can also give the credit to a friend.

For custom courses:

When we partner with you to provide training for your group, we’ll discuss the details for your course including:

• your training goals

• course location options

• numbers

• dates

• what’s included and equipment needs

• and more…

Next, we send you a detailed proposal that includes payment and cancellation terms. We discuss these and we are flexible so that the whole process works well for your organization or group. 

Once we agree to dates and you give us the go-ahead to start planning, we send you a Course Agreement to read over, sign and return.

Please contact us if you have any questions and to discuss options.

How to enroll for your course

Booking your course with Mountain Med Consulting is simple. Follow the link on the course page and use the online book system. 

If you’re not sure if a particular course is right for you or you’re looking for more information, let us know and we’ll be happy to answer your questions. You can contact us by email or phone.

Payment

We will send you an email once you register letting you know what the cost of the course is with GST. Payment can be made by e-transfer to mountainmedconsulting@gmail.com

You will be asked to pay the full tuition for your course when you register. Please note that if there is pre-course work for the course that you have registered for then the information will not be sent out until you have paid for the course.

Course preparation

Once you have registered for a course, we’ll send you a confirmation email and an Info Pack. The Info Pack is a detailed document that includes everything that you will need to prepare for your course including a course outline, packing list, directions and meeting times.

Our courses are accessible and inclusive

Mountain Med Consulting strives to accommodate all students. So if you’re unsure, please contact us and we’ll discuss how we can make the course work for you.

Flexibility

You must also acknowledge that training with Mountain Med Consulting requires a degree of flexibility and understanding that course sites and itinerary may change without prior notice due to local circumstances. While training with Mountain Med Consulting you agree to accept the authority of the instructor at all times. You need to be aware that group training may involve compromise to accommodate the diverse desires and abilities of group members. 

Risk acknowledgement / Liability Release forms

Each student is required to read and fill out a Liability Release and Indemnity Agreement and has the choice to sign a photo release.